Terms and Conditions for 5 Star Luxury Spa
Welcome to 5 Star Luxury Spa. By using our website or booking our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, please do not use our services or website.
1. General
- These Terms and Conditions apply to all services provided by 5 Star Luxury Spa.
- The information on this website is subject to change without prior notice.
2. Booking Policy
- All appointments are subject to availability.
- A valid phone number and email address are required to confirm your booking.
- We reserve the right to decline bookings at our discretion.
3. Cancellation and Rescheduling
- Clients must provide at least 24 hours’ notice for cancellations or rescheduling of appointments.
- Failure to cancel within the specified timeframe may result in a cancellation fee.
- No-shows will be charged in full for the missed appointment.
4. Payments
- Payment for services must be made in full at the time of your appointment unless prior arrangements have been made.
- We accept [list accepted payment methods, e.g., cash, credit cards, or other methods].
5. Health and Safety
- Clients are required to inform us of any medical conditions, allergies, or sensitivities prior to receiving treatments.
- Our staff reserves the right to refuse service if it is deemed unsafe or inappropriate for the client.
- 5 Star Luxury Spa is not responsible for adverse reactions if you fail to disclose relevant health information.
6. Gift Cards and Promotions
- Gift cards and promotional offers are non-refundable and cannot be exchanged for cash.
- Expired gift cards or promotions will not be accepted.
- Promotional offers cannot be combined with other discounts unless explicitly stated.
7. Liability
- 5 Star Luxury Spa and its employees will not be held liable for any injuries, allergic reactions, or damages resulting from the use of our services or products.
- It is the responsibility of the client to ensure they have disclosed all relevant medical information.
8. Intellectual Property
- All content on this website, including text, images, logos, and graphics, is the property of 5 Star Luxury Spa and is protected by copyright laws.
- Unauthorized use or reproduction of this content is strictly prohibited.
9. Third-Party Links
- Our website may include links to third-party websites. These links are provided for your convenience, and we are not responsible for their content or practices.
10. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time without prior notice. Any updates will be posted on this page, and your continued use of our services or website signifies your acceptance of the updated terms.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Phone: +971 56 520 0148
- Address: 5StarLuxury SPA 2304 – The Exchange Tower – Business Bay Downtown – Exchange Tower, Floor 23 – Business Bay – Dubai