Privacy Policy
At 5 Star Luxury Spa, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using this website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, and other details you provide when booking an appointment or contacting us.
- Non-Personal Information: Information such as your IP address, browser type, and pages visited on our website for analytical purposes.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To schedule and confirm appointments.
- To respond to your inquiries and provide customer support.
- To send you promotional emails, newsletters, or updates (only if you have opted in).
- To improve our website’s functionality and user experience.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party providers who assist us in delivering our services (e.g., payment processing or email marketing).
- Legal Requirements: Authorities if required by law or to protect our rights, property, or safety.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve user experience. You can choose to disable cookies through your browser settings, but some features of the website may not function properly as a result.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal obligations.
- Opt out of receiving promotional communications at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Phone: +971 56 520 0148
Address: 5StarLuxury SPA 2304 – The Exchange Tower – Business Bay Downtown – Exchange Tower, Floor 23 – Business Bay – Dubai